Help center
How can we help you!
At Panda Wave, we help businesses grow by providing tailored digital solutions designed for success. From SEO and digital marketing to custom web and app development, our expert team creates strategies that enhance visibility, drive engagement, and achieve your goals in the digital landscape.
Still Need Help
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Whatsapp Cha wit us
+1 (934) 214-4051 -
DM us on instagram
@Pandawave-pr -
Email us
Info@pandawave.pk
Platform
Panda Wave is designed to boost your SEO by providing tools for keyword optimization, site auditing, content recommendations, and backlink management. It helps identify key areas for improvement, enhancing your website’s visibility and search engine ranking.
Yes, our platform includes analytics tools that let you monitor the effectiveness of your campaigns in real time. You can track metrics such as traffic, engagement, conversions, and keyword rankings, providing a clear view of what’s working and where to improve.
Absolutely! We offer a free trial to let you explore the platform’s features and see how it can benefit your business. You can access key tools, run audits, and analyze sample data before making a commitment.
Our dedicated support team is available 24/7 via chat, email, and phone to assist you. We also provide tutorials, FAQs, and a knowledge base to help you make the most of our platform.
Appointment and session
You can easily book an appointment through our website’s booking page, or by contacting us directly via phone or email. Simply choose a convenient time slot, and we’ll confirm your appointment promptly.
Yes, you can reschedule or cancel your appointment with at least 24 hours’ notice. Visit your account dashboard or contact us directly to make changes, and we’ll do our best to accommodate your needs.
If you’re running late, please let us know as soon as possible. We’ll do our best to adjust your session time, but keep in mind that it may be shortened to stay on schedule with other appointments.
Yes, we offer virtual sessions for your convenience. You can select this option when booking your appointment, and a link to join the session will be provided ahead of time.
Session lengths vary depending on the service you book, generally ranging from 30 minutes to an hour. During your session, you’ll receive personalized guidance, support, and actionable insights tailored to your needs.
Payment
We accept major credit and debit cards, PayPal, and bank transfers. For businesses, we may also offer invoicing options on approved accounts. If you have a preferred payment method, please let us know.
Yes, we prioritize your payment security. All transactions are processed through secure, encrypted gateways, and we comply with PCI-DSS standards to protect your financial information.
We offer refunds on a case-by-case basis, depending on the service and the terms agreed upon. Please refer to our refund policy or contact our support team for assistance if you have any concerns.
Yes, we offer flexible payment plans for certain services to help you manage your budget. Reach out to our team to discuss available options and find a plan that suits your needs.
You can access all receipts and invoices directly through your account dashboard. If you need assistance retrieving them or require additional documentation, please contact our billing team.
Data Privacy
We only use your personal information to provide and improve our services, communicate updates, and ensure a personalized user experience. Your data is never shared with third parties without your consent, and we prioritize your privacy at all stages.
Absolutely. We provide options to manage your data preferences, including access, modification, and deletion requests. You can adjust your privacy settings in your account or reach out to our support team for further assistance.
We retain your data only as long as necessary to fulfill the purposes for which it was collected or as required by law. You can request deletion of your data at any time, and we will handle it promptly in line with our data retention policy.
Data Security
Our platform employs advanced security measures, including data encryption, multi-factor authentication, and regular security audits, to protect your information. We adhere to industry standards and best practices to safeguard your data against unauthorized access.
Yes, all data stored on our platform is encrypted both in transit and at rest. This ensures that your data remains protected and secure at all times, whether it’s being accessed, transmitted, or stored.
Access to your data is strictly limited to authorized personnel who need it for support or technical maintenance. We use access controls and monitoring to ensure that your data is only accessible by the right people, and only when necessary.
Yes, we are fully compliant with data protection regulations such as GDPR and CCPA. We prioritize your privacy and have policies in place to ensure we meet all legal requirements for data protection and user rights.
If you suspect a data breach, please contact our support team immediately. We take all potential breaches seriously and have protocols in place to investigate and address any issues quickly and effectively.
Technical issues
If you’re having trouble logging in, please first verify your username and password. If the issue persists, try resetting your password or clearing your browser’s cache and cookies. For further assistance, contact our support team.
Platform performance issues can sometimes be due to browser compatibility or internet connectivity. Make sure you’re using an up-to-date browser and have a stable internet connection. If the problem continues, reach out to our support team for troubleshooting.
To report a bug, go to the ‘Help’ section and select ‘Report an Issue.’ Please provide as many details as possible, including screenshots if available, so our technical team can resolve it promptly.
If you see an error message, note the exact message or code and restart the platform. If the error persists, please contact our support team with details of the issue, and we’ll work to resolve it as quickly as possible.
Head Office
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Monday to Friday: 9:00 AM to 6:00 PM
About
Useful Links
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WhatsApp
+1 (934) 214-4051 -
Have Any Questions?
+92335 4463528